Shipping/Delivery/Return Options

• free local pick up in Okotoks, AB
• free shipping within Canada on orders over $120.00
• Flat Rate Canadian shipping - $30.00 per order

 

Returns + Exchanges

Your happiness means the world to me, and I want you to love every Beacon Hill Candle Company product you bring into your home.

If Something’s Wrong

If your candle arrives damaged or defective, please reach out within 7 days of receiving your order. I’ll gladly issue a refund or replacement — just send an email with your order number and a photo of the issue.

If You Changed Your Mind (or the Scent Isn’t Quite Right)

I totally understand that sometimes a scent just doesn’t work for you. While I don’t offer refunds for change of mind or scent preferences, I’m more than happy to offer an exchange or store credit.

Please note:

• Return shipping for exchanges is the responsibility of the customer.

• Products must be unused and in original condition.

To start the process:

Email me at beaconhillcandleco@gmail.com and I’ll take it from there!